We hear from Cadet customers every day—about everything from our customer service to our products, parts, service, and support.
Thank you to Cadet and your staff for your customer service and support.
In a day and age when so many companies have elected not to have true customer support, it's great to encounter a company who stands by their product.
The customer service and tech departments are wonderful.
I've encountered very friendly, helpful, and caring people. I wish all companies provided such dedicated help.
Thanks Cadet, for making an affordable product with high-end performance.
I built an 1100 square-foot home in the country and have been in it for five heating seasons. My options were limited to electric baseboard heat or a geothermal system. Baseboard units and thermostats for the entire home were less than $500, while a geothermal system would have been over $7,000. With the Cadet baseboard units properly installed I have been able to keep my total house electric bill under $1,300 a year for the five years I have lived in my home. The Cadets have worked flawlessly and have required zero maintenance.
I ordered two baseboard heaters and two thermostats,
but I had ordered two different colors. I received a personal phone call from Cadet to address the discrepancy in my order. Thank you for the call and the correction to my order.
I bought the Energy Plus for my bedroom
and couldn't be happier. It’s quiet and extremely effective. The old ones in the living and dining room are so loud I can’t even hear my television. The Energy Plus is very quiet. Thank you for a great product.