how to meet a client's expectations

How to manage a client’s expectations during a remodel

Sure, it’s important for people to manage their own expectations before going through a home remodel project. But that doesn’t mean that you are off the hook if you’re a contractor, electrician, plumber or handyman. You can be the best person at your trade and deliver on exactly what your client was looking for, but if that client isn’t happy with the process, he or she isn’t going to be happy with you. And that’s just bad for business.