Cadet’s number one priority is the safety and complete satisfaction of our customers. Every Cadet heater is manufactured and factory tested before it ships, right here at our plant in Vancouver, Washington. We’ve earned a reputation for creating superior products that deliver warmth, comfort, and energy savings to every Cadet customer.
In 2000, we voluntarily recalled the following Cadet products sold between 1982 and 1999:
We made every effort to contact our customers who may have been affected by this action, including numerous mailings, advertisements in trade journals, and outreach through local news stations that carried the story.
While the recall period has ended, if you still have one of these heaters we recommend replacing it immediately. Cadet products are available at The Home Depot, Lowe’s, Menards, Ace, True Value, and other retailers, wholesalers, and distributors. See all of your options here.
Although many heaters may look similar on the outside, wattage and voltage may differ. In most instances, the recall involved replacement of the heat box only, which means that you can reuse your existing wall can and grill. The few exceptions include:
- Cadet TK and RK models require complete unit replacements.
- Cadet FW and RW models require an additional adapter plate and grill.
This cross-reference chart lists older models and the correct replacement model.
As always, the Cadet customer service team is here to help.